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October 09, 2004

Organizational Learning II Theory, Method, and Practice

Chris Argyris and Donald A. Schon, "Organizational Learning II Theory, Method, and Practice", Addison-Wesley, 1996.

組織学習といったら,この本ははずせない.
引用するためのメモを書いておく.

組織学習の定義.
たぶん,ここの定義,改訂が入ってるとおもう.

Organizational learning occurs when individuals within an
organization experience a problematic situation and inquire into it on
the organization's behalf. They experience a surprising mismatch
between expected and actual results of action and respond to that
mismatch through a process of thought and further action that leads
them to modify their images of organization or their understandings of
organization phenomena and to restructure their activities so as to
bring outcomes and expectations into line, thereby changing
organizational theory-in-use. In order to become organizational the
learning that results from organizational inquiry must become embedded
in the images of organization held in its member's minds and/or in the
epistemological artifacts (the maps, memories, and programs) embedded
in the organiztional environment.
(p.16)

single-loopとdouble-loopはAshbyのDesign for a Brainのほうからきている,というはなし.
このことからcybernetics,特にorganizational cyberneticsとの食い合わせがいいことが納得できますね,とセンセがいつかおっしゃっていらっしゃいました.
We borrow the distinction between single- and double-loop
learning from W. Ross Ashby's Design for a Brain (New York: John Wiley
and Sons, Inc., 1960). Ashby formulates his distinction in terms of (a)
the adaptive behavior of a stable system, "the region of stability
being the region of the phase space in which all the essential
variables lie within their normal limits," and (b) a change in the
value of an effective parameter, which changes the field within which
the system seeks to maintain its stability. One of Ashby's examples is
the behavior of a heating or cooling system governed by a thermostat.
In an analogy to single-loop learning, the system changes the values of
certain variables (for example, the opening of closing of an air valve)
in order to keep temperature within the limits of a setting.
Double-loop learning is analogous to the process by which a change in
the setting induces the system to maintain temperature within the range
specified by a new setting. See especially pp. 71-75.
(p.21)

Posted by ysk5 at October 9, 2004 10:10 PM